Memberships

• Monthly memberships are automatically billed each month on the same date

• An initial 3 month commitment is required.

• After the initial 3 month period, memberships can be canceled by emailing info@tribeseattle.com 7 days prior to the billing date.

• Unused credits expire 30 days after the billing date, and do not carry over to the next month.

• Membership transactions cannot be refunded once they are processed.

• Membership freezes:

  • Memberships can be frozen while you are away.

  • Minimum freeze time is 14 days.

  • You may freeze your membership maximum 6 weeks per year.

  • Freezes may be extended due to the following circumstances only: injury, long-term illness, pregnancy.

  • Your billing date will be moved forward the number of days of your freeze.

  • To process, email info@tribeseattle.com at least 7 days prior to your time away. Please include the start and end dates of the freeze period.

• Guest Passes:

  • Memberships have monthly guest passes allotted, depending on the membership.

  • A specific guest can be invited no more than once per month, and two times ever.

• Upgrades/downgrades

  • A membership can be upgraded in the current month and prorated.

  • A downgrade will start with the next scheduled auto-pay.

Class Packs

• Each Class Pack type has its own expiration period. Expired, unused classes cannot be refunded or reactivated, no exceptions.

• Expiration extension:

  • Expiration may be extended due to the following circumstances: injury, long-term illness, and pregnancy.

  • You may request an extension by emailing info@tribeseattle.com at least 7 days before the expiration date.

No-Show/Late Cancellations

• To honor our reservation system, keep available spots open for other members, and pay the instructors:

  • You may cancel a reservation prior to 12 hours before class time to avoid the late cancellation fee.

• A late cancellation (less than 12 hours) will result in:

  • Class forfeiture (loss of class credit)

  • $15 penalty for Unlimited Memberships (Monthly Unlimited, 6 Month Unlimited, Annual Unlimited)

  • This also applies to changing to a different class with less than 12 hours notice.

  • The reason is this affects available spots for others, as well as instructor pay.

• A no-show (failure to attend a booked reservation) will result in both:

  • Class forfeiture and $25 penalty

• You may not check in to class and then leave/not attend the class. This will result in a no-show charge.

• Please ensure that you are checked in to class. If you come late and are not able to check in, please ask your instructor to check you in so as to avoid the no-show fee.

• No exceptions to our no-show/late cancellation policies.

Waitlist

• If a future class is full, you can join the waitlist for that class.

• Up to 12 hours before the start of class, if a spot opens up, you will be automatically added to the class.

• Once you have been added to class from the waitlist, you are officially booked, and subject to the late cancel/no show policy.

• In less than 12 hours before the start of class, you will not automatically be added to class, and can only book by checking back for open spots.

Tribe Community Guidelines

At TRIBE, we show up ready to get strong so that we can show up in our lives feeling balanced, bold, confident, and fit for everything that’s thrown our way. Through our classes and personal/group training offerings, TRIBE builds your fitness routine around the fundamentals of meaningful strength training, cardio conditioning, and quality movement practice. Our team of exemplary coaches has years of experience building and tailoring workouts and movement to individual needs with proven results– we’re here to help you to be fit for your life.

While we work hard to create a safe, inclusive, clean, and fun, mutually respectful environment for our community, we ask that you meet us halfway and participate with equal effort! Please avoid all activity or behavior that could be distracting, disruptive, or disrespectful, and do your best to follow the below guidelines:

• Come prepared!

• Please arrive to class a few minutes early so that you are at your reformer and ready to start the workout when class begins.

• Grip socks are required on the reformers, so please be prepared to purchase socks if you do not have them at the start of any reformer class.

• Stay for class:

• Please do your best to stay for the entire 45 minutes of class.

• If you need to leave class early on occasion, please let your instructor know beforehand and try to take the reformer closest to the exit so as to mitigate the distractions caused by leaving early.

• Use of phones: please leave phones with the rest of your belongings. Please do not engage with texting, calling, meetings, or other phone use during class. This includes reading texts or emails on your watch!

• Talking during class: Please refrain from talking to other members (or your guest) during class! This includes helping someone with form. We know you know what’s going on and are being helpful, but that’s what the instructor is for!

• Clean up your space:

• Please clean your reformer thoroughly after each use, and leave the reformer as you found it: bars up, no springs attached, and straps and mat put away.

• Please notify a staff member if your spray bottle is empty, if you need a new rag, or of anything that needs to be restocked or cleaned up.